About the role
Location: Housing Estate 33, Onitsha, Anambra State
Salary: ₦100,000 monthly
Work Days: Monday – Friday
Employment Type : Full-time
Gender: Female
Accommodation: Not provided
Job Summary
We are seeking a customer service personnel to attend to customers and handle enquiries at our wig store. The successful candidate will assist customers with enquiries about available wigs, and ensure that customers receive prompt and courteous service.
Deadline: 29th September, 2026
Responsibilities
- OND or HND in any relevant field.
- 1–2 years’ experience in customer service; experience in a wig store or similar retail environment is preferred.
- Good knowledge of customer service and the ability to communicate clearly with customers.
- Good interpersonal and listening skills.
- Presentable, polite and confident when dealing with customers.
- * * Ability to understand customer preferences and respond appropriately to their enquiries.
- Good organisational and follow-up skills.
- Preference will be given to candidates who reside within Housing Estate 33 and its surrounding areas.
- Application Process: https://www.dimitts.com/forms/customer-service-personnel-application-form-copy
Requirements
- Attend to customers visiting the wig store and understand what they are looking for.
- Respond to enquiries about available wigs, including styles, colours, lengths, textures and other relevant product details.
- Provide customers with accurate information on product availability, prices and other relevant details.
- Respond to customer enquiries received through the store’s communication channels, where applicable.
- Follow up on customer enquiries and requests to ensure they are properly attended to.
- Handle customer complaints or concerns calmly and work towards resolving them appropriately.
- Keep track of customer requests and pending enquiries to ensure no customer is overlooked.
- Maintain a welcoming, neat and professional customer-facing environment.
- Ensure customers receive prompt and courteous attention throughout their interaction with the store.